Helpful Information

Helpful Information

Welcome to our Helpful information area.

Here you can find out information about your home your area and helpful contact numbers. Just select from the categories below or the options listed on the left.

Your Guide to Paying Your Rent
Your Guide to Anti Social Behaviour
Your Guide to Our Customer Services Charter
Your Guide on How to Make a Complaint
Application to Exchange Properties
Why Your Application Has Been Rejected
Keeping a Pet
Your Guide to Condensation
Gas Safety Leaflet
Asbestos Safety Leaflet
Electrical Safety Leaflet
Fire Safety Leaflet
Water Hygiene Leaflet


“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

“Warrington Housing Association’s Whia service is great, as it helps people stay in their own home, and this is really complimented by the fact that you are then introduced to their other services like the LifeTime centre – which shows they really care for the community they work in.”

Barry and Lynn

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR