There are lots of ways that you can get involved with Warrington Housing Association and be a vital part of the work that we do.
Sam Birchall is our Customer Voice Officer and she engages with many of our tenants through lots of different ways.
It is very important that our tenants can have the opportunity to share their views and opinions and help shape the services we provide.
If you would like to get in touch with Bernie to discover how you can get involved, please contact us.
Warrington Housing Association’s Scrutiny Panel (WHASP) works on behalf of tenants, by carrying out reviews aimed at improving WHA’s policies and services. By working together they hope to find solutions to improve services, save money and bring real and long-lasting changes to the WHA community.
The panel is made up of a number of tenants who carry out detailed investigations into WHAs’ work. The Panel have Terms of Reference and a Code of Conduct they must follow.
The Scrutiny Panel helps improve the delivery and quality of services from WHA by ensuring that decisions are soundly based on evidence.
To join WHASP you need to be enthusiastic and committed and have a good attention to detail. IT skills are desirable, but are not necessary to carry out the role.
They usually carry out 2 reviews each year and these reviews often require you to attend 4 – 6 meetings over an 8 – 10 week approximately. Meetings usually take place during the day, at WHA’s Offices.
Over the last 12 months the Scrutiny Panel have completed two reviews.
To hear what our members have to say, click on the button below
