Get in touch with the property team to report your repairs and to find out about planned improvements to your home. Please inform us if you are feeling unwell and have been asked to self-isolate when reporting your repair.
You can access the latest information on the Coronavirus (COVID-19) here.
The property team is proud of its 98% tenant satisfaction rating on our repair work. Non-urgent repairs are completed within 21 days of reporting the repair. To find out about planned improvements we are making to WHA properties, click on the ‘Planned Improvements’ tab below.
To report a repair complete the below contact form. Please fill in the fields below paying particular attention to the sections marked with a * as these sections must be filled in to complete the form.
What is classed an emergency?
- A complete loss of power – have you carried out a trip test to try and identify the problem?
- Having no heating or hot water in the winter
- A leak that cannot be contained
- Doors or ground floor windows that are insecure.
If your repair falls into the emergency category please call us on our local rate number 01925 246810. Emergency repairs can be reported 24 hours a day, 7 days a week. Or our Out Of Hours number is 0151 343 4223.
The WHA property team work hard to maintain the condition of your home through a series of planned improvement works – from kitchen and bathroom upgrades to re-wiring and roofing work.
This year WHA will conducting the following aspects of planned maintenance:
St Benedicts Close
Ashley Close & Richmond Ave
Fairfield phase 3 Padgate Lane
Hood Manor Phase 2. Reaper & Payne Close
Window and Door Replacements:
Hood Manor Phase 4. Reaper Close
Commercial Boiler Replacements:
Lyon Court 4 commercial boilers
Passenger Lift Replacements:
Lyon Court passenger lift
4 Properties in Fairfield
Coach House at Grammar school Road
Paddington / Woolston / Houses & Bungalows
Bewsey / Dallam
Limetree Stockton Heath
Wilderspool Causeway / Hostels
Risley / Culcheth
If you are having problems submitting the repair form, please call us on 01925 246810.