Financial Advice

Financial Advice

Coronavirus and your finances

We understand that the spread of Coronavirus may have an impact on your finances. Please click here for the latest information and links regarding changes to sick pay and claiming benefits, support for businesses and help from your bank.


Free Money Advice from Steven

We offer a free money advice service that helps our residents and the people of Warrington to feel free from money struggles and worries. We can offer advice and assistance with:


Many people struggle with debt and aren’t aware of the tools, guidance and options that are available to help – our practical advice can help you take back to control and get started on your debt free journey.

Benefits and Universal Credit Advice

The benefits system can be confusing – we’ve helped many people understand what they are entitled to and offered practical support to help them make a claim and appeal decisions.


We can help you to understand the money you have coming in and the money leaving your account. We can also help you find ways to save money on bills and shopping to help you have more pounds in your pocket every month.

Contact Steven today: or 01925 246846

In the last 12 months, we helped 125 residents access information and advice on benefits and debt – helping them gain a total of £302,352.40 in additional benefits, grants or money saved on debt repayments.


“Thank you so much for your help in getting me set up in my new home”

Anonymous WHA Resident

Read More >

Steven is an accredited member of the Institute of Money Advisers, whose mission is to to assure quality in the money advice profession.

Money Matters Advice & Stories

Read more money saving stories and advice from our Money Advice Officer, Steven.


CMA issues guidance to childcare providers

The Competition & Markets Authority has issued an open letter and detailed guidance to childcare providers regarding unfair practices during the coronavirus pandemic.  The guidance highlights a number of areas where some childcare providers have not acted in accordance with consumer rights legislation and urges the sector to review the agreements they have with their […]


Universal Credit driving financial insecurity, report claims

A recently published report has exposed the financial insecurity being driven by the Universal Credit system.  Falling Behind: The impact of Universal Credit on rent arrears for council tenants in London illustrates serious flaws in the system which lead to rising levels of debt amongst claimants coupled with an inability pay these debts down in […]

   Benefits Information and Calculator

More information on benefits available can be found here, and this free and anonymous benefits calculator helps you to understand what benefits you may be entitled to. Steven and the team have helped WHA residents understand their rights and access additional benefits, grants or money saved on debt repayments to the total value of £326,684.30 in the past year.

Got questions about what benefits you may be entitled to? Get in touch with Steven today.

Alternative Advice Services

Citizens Advice Warrington

The Gateway

89 Sankey Street

Warrington – WA1 1SR

telephone: 01925 246994





StepChange is the UK’s leading debt charity offering free budgeting help and debt advice alongside a range of solutions like an IVA. For instant debt help try Debt Remedy, their confidential online tool.

Telephone: 0800 138 1111

Mon-Fri 8am-8pm, Sat 8am-4pm


Trafford House,

Southmoor Industrial Estate,

Southmoor Road,


M23 9XD

Call us for free 0800 856 8569 7 days a week 8am–10pm


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR