Warrington Housing Association (the Association) is committed to providing safe and compliant homes for our customers, there are several areas we have to comply with to meet legal standards. We ask that our customers co-operate with us by allowing access for any compliance related safety checks, and by reporting any repairs or issues promptly. Please click below for our customer guides.
Safety Information
We have an duty as your landlord to make sure all gas appliances, fittings and flues that we own are safe. It is a legal requirement under the Gas Safety (Installation and Use) Regulations 1998, to carry out a gas service every 12 months. Gas Servicing is carried out by our approved Gas Safe registered Contractors.
If you smell gas at any time:
- Do not switch on the lights or any electrical appliances
- Turn of all gas appliances immediately
- Open the windows
- Put out any naked flames
- Turn off the gas supply by closing the handle next to you gas meter
- Ring National Grid. It doesn’t matter who your gas supplier is, always ring the National Grid in emergencies: tel: 0800 111 999 or visit the website
WHA are responsible for the repair and maintenance of our homes, and other non-domestic buildings, a number of these may have asbestos containing materials. It is our legal obligation to manage any asbestos containing materials in line with the relevant legislation (Control of Asbestos Regulations (CAR) 2012). Ahead of any qualifying work we will carry out an asbestos survey to check for the presence of asbestos so we can plan this work accordingly.
At WHA we take fire safety very seriously and are committed to ensuring the safety, health and wellbeing of all our customers, visitors and colleagues. To help do this we:
- Carry out Fire Risk Assessments (FRSs) of communal areas
- Regularly inspect communal areas to ensure they meet with our fire safety policy, This ensures residents can escape in an emergency and that emergency service access is not hindered
E-bikes and E-scooters fire safety guidance..pdf
At Warrington Housing Association, ensuring the safety of our customers is paramount. That’s why we carry out periodic electrical testing every 5 years, to guarantee that electrical installations are in top condition. Electrical testing, including fixed wire tests and Electrical Installation Condition Reports (EICR), is crucial for maintaining safe living environments. regulations around electrical safe These tests are essential to safeguard our tenants.
An EICR (Electrical Installation Condition Report) is a comprehensive inspection, ensuring that electrical infrastructure meets safety standards. It’s the responsibility of landlords to organize these inspections, carried out by qualified electricians, to ensure the safety of their tenants.
WHA are responsible for ensuring the safe working, operation and statutory compliance of lifts and lifting equipment in properties we own or manage, and we have systems in place to inspect, maintain and repair this equipment.
These include:
- Domestic lifts and lifting equipment e.g. hoists, stairlifts
- Passenger lifts
We know that lifts breaking down can present a risk to tenants and cause considerable inconvenience, so it is important that they are regularly serviced and well maintained.
WHA is committed to ensuring the safety of tenants and residents. We have a responsibility to comply with legislation including the Lifting Operation and Lifting Equipment Regulations (LOLER) 1998.
Legionella bacteria can cause Legionnaires’ disease, a form of pneumonia, which is potentially fatal. It is caused when droplets of water containing the bacteria are inhaled e.g. spray from a shower or taps.
Although the risk of contracting Legionnaire’s Disease is really low, certain people are at a higher risk, these include:
- People over the age of 45
- Smokers and heavy drinkers
- People with chronic respiratory or kidney disease
- Anyone with an impaired immune system
To ensure we are minimising risk related to Legionella we carry our regular Legionella Risk Assessments (LRAs) which help us to keep our water supplies safe.
LRAs are carried out to all communal water supplies and properties that have stored water. We also include management of this in long term empty properties.
For more information – Click here
Damp, Mould & Condensation
As your landlord we take issues of damp, mould or condensation very seriously. We want our customers to live in warm, safe and dry homes, and to know that we are putting their health and wellbeing at the forfront of our services.
If you have an issue with damp, mould or condensation in your home its important you report this to us so we can investigate the causes and come up with solutions to resolve it.
