Health & Safety Information

Warrington Housing Association (the Association) is committed to managing health and safety in all aspects of its work and to implementing reasonably practicable measures to safeguard the health, safety and welfare of employees and any other persons that may be affected by its work. We ask that our customers co-operate with us by allowing access for safety checks and reporting any repairs or issues promptly. Please click below for our customer guides.

Health and Safety Policy

Safety Information

We have an duty as your landlord to make sure all gas appliances, fittings and flues that we own are safe. It is a legal requirement under the Gas Safety (Installation and Use) Regulations 1998, to carry out a gas service every 12 months. Gas Servicing is carried out by our approved Gas Safe registered Contractors.

If you smell gas at any time:

  • Do not switch on the lights or any electrical appliances
  • Turn of all gas appliances immediately
  • Open the windows
  • Put out any naked flames
  • Turn off the gas supply by closing the handle next to you gas meter
  • Ring National Grid.  It doesn’t matter who your gas supplier is, always ring the National Grid in emergencies: tel: 0800 111 999 or visit the website: https://www.nationalgrid.com/uk/safety-and-emergencies/gas-emergencies-and-safety-advice

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

WHA is responsible for the maintenance and repairs to its homes and other non-domestic (communal) buildings, many of which will hold asbestos containing materials. As such WHA has a legal duty to manage asbestos in its homes and buildings and this must be done in accordance with the Control of Asbestos Regulations (CAR) 2012.

WHA 0197 – Asbestos Management Policy V6

The health and safety of our customers is a priority, we work with Cheshire Fire and Rescue Services and our Fire Risk Assessor to make sure we are keeping you and your family safe in the event of a fire. We inform customers what they should do in the event of a fire. We have compiled information of ways you can reduce the risk of a fire in your home.

E-bikes and E-scooters fire safety guidance..pdf

Online Home Safety Checker and free home safety visit for over 65s

WHA 0619 – Fire Safety Policy V3

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

WHA is responsible for the maintenance and repairs to its homes and other non-domestic (communal) buildings, all of which will contain electrical installations and appliances. This policy sets out specific guidance to ensure the safety of fixed electrical installations and portable appliances (where applicable) in properties owned and managed by WHA.

WHA 0618 – Electrical Safety Policy V3

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

WHA is responsible for the maintenance and repairs to its homes and other non-domestic (communal) buildings, all of which will contain powered lifts and equipment which it has a responsibility to maintain and service. This policy sets out specific guidance to ensure the safety of powered lifts and equipment (where applicable) in properties owned and managed by WHA.

WHA 0653 – Lift Safety Policy V3

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

This policy sets out specific guidance to ensure compliance with water hygiene legislation and control the risk by introducing measures which reduce and/or control the risk of legionella growth and to identify, manage and/or mitigate risks associated with hot and cold-water systems or any other system that may cause exposure to legionella bacteria.

WHA 0620 – Water Safety Policy V3

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

This policy sets out Warrington Housing Association’s (WHA) responsibilities to comply with the relevant legislation and regulatory guidance for the safe installation, maintenance and use of gas systems, including gas fittings, appliances and flues throughout its housing stock.

WHA 0180 – Gas Safety Policy V6

Warrington Housing Association (WHA) is a community based not-for-profit organisation located in the borough of Warrington.

This policy sets out Warrington Housing Association’s (WHA) responsibilities to comply with the relevant legislation and regulatory guidance for Damp and Mould throughout its housing stock.

Damp and Mould Policy

Testimonials

“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814
Email: admin@wha.org.uk

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR

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