Domestic Violence & Protection from Abuse

Support for victims

WHA staff will offer support to its residents who are victims of domestic violence. This support may be direct through WHA staff, or through other local agencies that are able to give appropriate support. We can also arrange for counselling through local victim support groups.

Action against perpetrators

WHA will adopt a multi-agency approach in dealing with perpetrators of domestic violence against its residents. This will include working with the police and appropriate local authority departments, but may involve other organisations and agencies. Our multi-agency approach is intended to make sure that the full range of civil and criminal remedies can be pursued. We will where appropriate encourage victims to use restraining orders or injunctions to prevent domestic violence or remove the violent person from the household.

What is abuse?

Abuse can be described as a single or repeated act or lack of appropriate action occurring within any relationship where there is an expectation of trust which causes harm or distress to a vulnerable person. It may be carried out by an individual, a group or an organisation.

It is never easy to talk about suspected abuse, but we all have a duty to protect any person who may not be able to act for themselves in these circumstances. It may be the carer and vulnerable adult require a little more support and don’t know who to ask. In this instance the carer may be given some help which might then help them to provide better care for the vulnerable adult.

Remember if you ignore the situation now, it is unlikely to go away and may get worse.

Who do I report it to?

  • Your Scheme Manager or Housing Officer
  • The local Social Services office/Department or your social worker if you have one.
  • Your local police station
  • Any one you can trust or who you feel can help you
  • Please see the attached leaflets for further guidance.  Alternatively, call us on 01925 246810 or email if you would like to discuss any of these issues with a member of staff.

Leaflet – Domestic Violence Policy

Protection from Abuse Leaflet

Domestic abuse affects the whole family. Don’t suffer in silence, talk to someone that can help.  In an emergency, always dial 999.


  • Domestic violence and abuse can be actual or threatened and can happen once every so often or on a regular basis
  • It can happen to anyone, in all kinds of relationships 
  • People suffer domestic abuse regardless of their social group, class, age, race, disability, sexuality or lifestyle 
  • The abuse can begin at any time – in new relationships or after many years together 
  • Children are affected by domestic abuse both in the short and long term

The council is supporting the Home Office campaign ‘Disrespect NoBody’, which encourages young people to know the signs of a unhealthy relationship.

The Home Office recently launched the next phase of the Disrespect NoBody campaign.  The aim of the campaign is to prevent young people, both boys and girls aged 12 to 18 years old, from becoming victims of abusive relationships or from harming others.

The Disrespect NoBody campaign helps young people to:

  • Understand what a healthy relationship is
  • Re-think their views of controlling behaviour, violence, abuse and sexual abuse 
  • Understand what consent means within their relationships.  

For more information go to

Support services and contact details:

Warrington Domestic Abuse Partnership – 01925 443124

Refuge Warrington Independent Domestic Violence Abuse (IDVA) service – 01925 243359 –

Cheshire Police – 101 (non emergency)

Warrington Rape and Sexual Abuse Support Centre – 01925 221546

Warrington Women’s Aid Refuge – 01925 417138 –

Safe, temporary accommodation for women and their children experiencing domestic abuse. Support and advice to men experiencing domestic abuse.  

Housing Plus – 01925 246868

Independent housing advice and services including a sanctuary scheme

Victim Support – 0151 424 2785 (24 hours answer phone)

National 24-hour Domestic Violence Helpline – 0808 2000 247 (freephone)

Men’s Advice Line – 0808 801 0327

support for male victims of domestic abuse

Mankind – 01823 334244 –

Karma Nirvana Honour Network Helpline – 0800 5999 247 –

Support for victims and survivors of forced marriage and honour based abuse 

Respect – 0808 802 4040 –

Support for men and women facing up to abusive behaviour towards a partner 

National Centre for Domestic Violence (NCDV) Injunctions – 0844 8044 999

NSPCC – 0800 028 3550

Female genital mutilation 24 hour helpline


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR