Your Guide to Paying Your Rent

To make it easy for you to pay your rent, we have a wide variety of payment options available which means that you can choose how you want to pay your rent.

If you switch to paying by direct debit and then they pay this way for 12 months, we are offering an incentive of £25.00 which will be added to your rent account or paid to you in shopping vouchers.  For more information on this, please see the leaflet below.


You can also pay your rent:

  • at any post office using your Allpay swipe card;
  • using the same card at any outlet with the Paypoint logo;
  • by using your debit card over the phone 24 hours a day, (call 0844 557 8321 seven days a week);
  • by text or via the Allpay web site using your debit card. You will need your swipe card to pay this way
  • by direct debit – call us on 0192 246810 or Contact Us to set one up. 

Click on the Allpay link below to take you to the Allpay website. You will need your Allpay payment card and your debit card details to be able to pay online. If you have lost your Allpay card, please call us on 01925 246810and we’ll send you another.

If you do have any problems paying your rent, it is important that you contact your Housing Officer straight away.   The information leaflet below explains what you should do if you are having problems paying your rent.

Leaflet – Paying your rent

Leaflet – Switching to Direct Debit

Direct Debit Mandate


“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

“Warrington Housing Association’s Whia service is great, as it helps people stay in their own home, and this is really complimented by the fact that you are then introduced to their other services like the LifeTime centre – which shows they really care for the community they work in.”

Barry and Lynn

“Our home is in a quiet neighbourhood with lovely neighbours – which makes such a difference. But equally, Warrington Housing Association has always been really helpful”

Patrick and Heather, WHA residents

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR