
How WHiA is more than just a repair service for older people
From boiler repairs and leaking roofs to having a chat – WHiA is a lifeline to Warrington’s older residents as the nights draw in. The home improvement service is run by Warrington Housing Association for older, disabled or vulnerable people and families on low incomes who own their own homes or live in private rented […]

The WHiA team are more like family than work colleagues
As England closed down for another month of lockdown, we spoke to Nicola Isaac, a caseworker with WHA-run Warrington Home Information and Improvement Agency. She returned to WHiA earlier this year after maternity leave and found it a very different place to the one she had left 10 months before. Nicola has been part […]

Gas Safe Funding available for Warrington residents
Do you live in Warrington and have gas work that needs doing? There is funding available of up to £200 per Warrington household to get gas-related jobs completed. In Gas Safety Week, Warrington Home Improvement Agency (WHiA) is encouraging local residents with a long-term health condition or in receipt of income related benefits to get […]

Coronavirus Update!
Due to Government advice and guidance Warrington Housing Association, WHiA & LifeTime have taken the steps to close our offices to the public. All our services are running as normal at this time however, they can only be accessed via telephone WHA Office 01925 246810 / WHA Out of Hours Repairs Service 0844 8933986 / […]

Teamwork bringing life changing results for a Warrington resident
Teamwork between Warrington Housing Improvement Agency (WHIA) and Warrington Council has ‘changed the life’ of a mum and her daughter thanks to adaptations in their home. Sadly, the adaptions became necessary to their Birchwood home after the daughter lost her mobility following an accident three years ago – now her mum says they both ‘have […]

Proud to be part of the Gateway team
Here at WHiA we are proud to be a part of the Gateway, a team of organisations that puts the people of Warrington at the heart of our work. We have put together a social impact report for the first time to show how our work collectively helps you, your family and friends in the […]

Mr G’s Story
Mr G contacted WHiA regarding a number of issues with his property. His combi boiler and gas fire which hadn’t been used in several years and he was unsure if it worked or if it was safe. There was an issue with his front door being difficult to open and close and the rear door […]

Mr & Mrs A’ Story
Mrs A rang WHiA after being given the telephone number by Age Concern. She had rung them for assistance to fill out an Attendance Allowance Form for her husband who is 15 years older than her and suffers from Dementia and additional health issues. Mrs A said that they were struggling financially and I advised […]

A big thankyou to WHA’s Whia service for helping to make life easier around the home
Barry Woodger needed support to get around his home after suffering a stroke in March. A referral came to our Whia service (Warrington Home Improvement Agency) from the NHS and we stepped in to help. Now his home has been fitted with aids including a stair rail, a shower rail and rails on internal doors. […]