
Universal Credit & Double Wage Payments – A Glimmer of Hope
This time last year our Money Advice Officer wrote an article about steps you can take to prevent your Universal Credit being reduced if you are paid early at Christmas time. A recent Court of Appeal case has led to a change in the law giving new powers to the DWP to reallocate wages to […]

A message from our chief executive, David Cummins
2020 presented challenges to us and our customers in ways that we have never experienced before. As I reflect on this year, I would like to thank our customers, staff and volunteers across Warrington Housing Association, LifeTime and WhiA for their incredible efforts to demonstrate compassion, kindness and community spirit at a time when it […]

Important Coronavirus Update for Warrington Residents
New restrictions have been introduced in Warrington in response to a sharp increase in the number of coronavirus (COVID-19) cases in the borough. Please check out the Warrington Borough Council new restrictions FAQ https://www.warrington.gov.uk/coronavirus-restrictions-warrington The Restrictions From Tuesday 22 September 2020, the new regulations in Warrington mean: · No mixing of separate households in one house […]

CMA issues guidance to childcare providers
The Competition & Markets Authority has issued an open letter and detailed guidance to childcare providers regarding unfair practices during the coronavirus pandemic. The guidance highlights a number of areas where some childcare providers have not acted in accordance with consumer rights legislation and urges the sector to review the agreements they have with their […]

Universal Credit driving financial insecurity, report claims
A recently published report has exposed the financial insecurity being driven by the Universal Credit system. Falling Behind: The impact of Universal Credit on rent arrears for council tenants in London illustrates serious flaws in the system which lead to rising levels of debt amongst claimants coupled with an inability pay these debts down in […]

Our latest Covid-19 service update
The health, safety and wellbeing of our customers, colleagues, contractors and communities remain our priority during the Covid-19 pandemic. Here is the latest update on our service provision. Please note our office in the Gateway and Lifetime currently remain closed to the public. Our colleagues continue to work from home, providing services on line, by […]

Cheshire Works 4 U FREE Digital Jobs Fair
Cheshire Works 4 U Event – Thursday 16th July 2020 @ 10:00am Cheshire Works 4 U is a FREE Digital Job Fair Event. Sign up and register now for a free online event which will help you take the next step in your career. Featuring multiple employers and job vacancies! learnliveuk.com/cheshire-works-4-u-event You will need to […]

United Utilities Support for People Affected by COVID-19
United Utilities are extending support to people affected by COVID-19 who are having trouble paying their water bills. The following information has been provided by United Utilities themselves: New scheme launched for people struggling to pay their water bill due to COVID-19 United Utilities has amended an existing scheme to appeal to more customers who […]

The Return of Universal Credit Conditionality
Back in March 2020, Regulations were made which suspended the requirements Universal Credit and Jobseeker’s Allowance claimants to be available for and look for work. As of 1 July 2020, this suspension has been lifted, meaning that the work search and availability requirements apply again. What is conditionality? When you claim these benefits, you must […]

We are slowly resuming ‘new normal’ services in June
We ask that you remain patient as we continue to adapt our ways of working to endeavour to keep our customers, colleagues, contractors and the general public safe and well. Our colleagues continue to work from home, only going to schemes to carry out certain activities in communal areas, such as inspections. Our Office Reception […]