Service Update to Customers
We start the New Year with Warrington having moved from Tier 2, – through Tier 3, into Tier 4, and now into Tier 5 a national lockdown. During this time the safety and wellbeing of our customers, contractors and colleagues and continuing to play our part in reducing the spread of the virus to help […]
What a year 2020 has turned out to be
Warrington Housing Associations Director of Operations, Niki Stockton, sums up the year of 2020. I hope you, your families and friends remain safe and well. We are really proud of the commitment our colleagues, contractors and partners have shown in supporting our customers and communities through these challenging times and to our customers for […]
WHA’s Winter Newsletter 2020
Click here to see our Winter Newsletter for 2020
How WHiA is more than just a repair service for older people
From boiler repairs and leaking roofs to having a chat – WHiA is a lifeline to Warrington’s older residents as the nights draw in. The home improvement service is run by Warrington Housing Association for older, disabled or vulnerable people and families on low incomes who own their own homes or live in private rented […]
Navigating the benefits maze for mixed-aged couples
Recent changes to the welfare benefits system have created a minefield for couples nearing their retirement age, meaning they could be over £100 per week worse off if they make the wrong choices regarding which benefits to claim. To help residents understand their rights, our Money Advice Officer has put together a Q&A about how […]
Exciting changes in our Retirement Services Department this week!
Warrington Housing Association have launched a new and exciting Retirement Service open to those over 55 years old and living in or, near to our Retirement Accommodation. Our new approach is all about maintaining independence in a way that is right for you! With our agile Independent Living Coordinators, a 24/7 pull cord, giving peace […]
Q&A with Andrew Lewis, Development Manager
Warrington Housing Association has appointed its first ever Development Lead, Andrew Lewis. We asked him why the role has been taken in-house, what are WHA’s housing ambitions, and why Warrington is such a great place to live Andrew Lewis took up the role of Development Lead at Warrington Housing Association just as the pandemic was […]
Emily’s Day at Warrington Housing Association
Children have been spending a lot more time with their parents since Covid-19 arrived, whether in lockdown, quarantine, isolation, or just keeping a safe distance from the rest of the world. WHA customer service advisor Liz Corbett brought her daughter Emily to work just before she was due back in school for the first time […]
WHA backs Warrington Foodbank for fourth year running
WHA colleagues have raised £422 for Warrington Foodbank through dress down days and tuck shop sales. Colleagues, volunteers & members of Lifetime and tenants from all of our residential schemes, have also donated food & hygiene products throughout the year. Lynn Woodger, WHA Customer Service Advisor who has overseen the charity drive, said: “Warrington Foodbank […]
We are delighted to announce the successful go-live of our new housing & finance solution!
We have now gone live with a new housing, property services and finance system, set to improve our tenants’ and colleagues’ experiences. At the start of this year, we commissioned Designer Software’s HomeMaster suite of products, including Housing Management, Property Services, Tenant and Contractor Portals, Finance and Component Accounting, with the aim of delivering outstanding […]
