Teamwork bringing life changing results for a Warrington resident

10 Dec 2018

Teamwork between Warrington Housing Improvement Agency (WHIA) and Warrington Council has ‘changed the life’ of a mum and her daughter thanks to adaptations in their home.

Sadly, the adaptions became necessary to their Birchwood home after the daughter lost her mobility following an accident three years ago – now her mum says they both ‘have our lives back’.

The team from WHIA and the council worked together to plan and deliver the home adaptations and we could not be happier to hear how much it has helped the family. Here the mum, who wished to remain anonymous, tells us how she feels about the changes:  

“Since my daughter had her accident nearly three years ago I felt I had lost my daughter – she was someone who I no longer recognised or was able to relate to, this is very hard to say, but I didn’t know her.

During the adaptations I found my little girl again and that relationship has grown stronger and stronger. I also found who I was again, I wasn’t just a carer, I was a mum and most importantly I was who I am supposed to be.

The building works haven’t just changed my life but also my family’s life – you have given me my children back and my life back and also the confidence to speak out if something isn’t how I like it.

This isn’t just a place to live now it is a sanctuary for us all, a place we think of as more than a home, we see it as a life changer as peace and as refuge from all the horror we have been through over the past few years.

Not only has my daughter’s life improved but she now has the strength to be the young woman she should be. Through small changes to a home you have not only put a family back together you have helped it heal in more ways than you could ever imagine and I can’t say thank you as it will never be enough and seems such an inappropriate word to describe  just how I feel about the whole process.”

Gerry Kiddle, director of WHIA, said: “It’s fantastic to see the difference that this project has made to the clients involved. We regularly see the impact that quality adaptations can make to people’s lives- and we’re particularly proud of working with our partners at Warrington Borough Council to change the lives of this Warrington family.

Warrington Borough Council’s executive board member for public health and wellbeing, Cllr Maureen McLaughlin, said: “This is an example of how appropriate adaptations can make such a huge impact on an individual’s life, as well as wider family life. I am so happy that this young Warrington resident can now function independently within her home environment and that the wider impact the adaptations have had on family life have been extremely positive. This is a great  example of all parties working collaboratively to achieve a positive end result.”

WHIA works with individuals who are older, have disabilities or are on a low income across Warrington who are looking to make adaptations and improvements to their home – from bathroom refits to home repairs.

To find out more about the work of WHIA and how it can benefit you, visit HERE

For further details on accessing support through Warrington Borough Council, visit: 



“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR