New role created to lead new Customer Services team

06 Dec 2018

WHA is delighted to welcome a new team member to our newly formed customer services department.

Aniko Hegyiova has been with the team for a few months now in the newly created role of Senior Customer Services Advisor.

The role was set up to lead the new Customer Services team that has seen eight members of staff from customer support, reception, maintenance and housing come together to provide a seamless customer service for our residents. 

Aniko said: “There has been a lot to learn for all of us over the past few months, as it is a new team – but it has been great getting to know everyone – they are a great team!

“A lot of my work initially has been around training the new team. I love working in customer services – and although this is my first role in the housing sector – the skills from my previous customer services roles are very transferable.

“What I have learnt, is that WHA is very focused on its residents, they are a caring team and want to do good for the individuals we work with but also the community as a whole.

“I am very much looking forward to further progression with the team and getting to know our residents more.”

If you would like to know more about the work WHA does for its residents and the wider community go to



“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR