WHA’s ‘fab five’ appointments set to further support tenants in life after lockdown

28 May 2021

Warrington Housing Association has boosted its commitment to its tenants by investing in five new roles. 

 To support the families, older people and people with additional support needs living in its 1,300 properties, the housing association has restructured its team to become even more customer-focused. 

 Fiona Evans has been named Head of Corporate Services a new role at WHA and one of the housing association’s apprentices, Jodie Williams, also takes up the new position of performance and policy officer.  

 Former independent living co-ordinator Bernie Hubble has now taken on the new role of customer voice officer, focusing on engagement with the housing association’s customers.

 And Jonathan Sutcliffe recently joined WHA as a communications and marketing apprentice, alongside another new appointment, Mark Siviter, who takes on the new role of compliance officer. 

 Fiona Evans, Head of Corporate Services, added: These new positions reflect our respect for our tenants, and show our commitment to growth and development for the organisation after this unprecedented year.

 “Our commitment to our customers as an early adopter of the National Housing Federation’s Together with Tenants Charter has never been stronger. Together with Tenants is about developing strong relationships between residents and housing associations over the long-term and we are continually challenging ourselves to put our residents at the heart of what we do every day. These five new appointments demonstrate that commitment and we are looking forward to the year ahead as we slowly start to emerge from the pandemic, for a new and better future for tenants and colleagues.”

 For more information on our team at Warrington Housing Association go to www.wha.org.uk/learn-about-wha/our-people/


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814
Email: admin@wha.org.uk

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR