We approached Steven for help after Eileen became very ill. We were struggling to cope with extra expenses after she came out of hospital and had no idea how we were going to afford to pay for the adaptations we needed at home. The benefits system seemed like a minefield to us and we had been given lots of conflicting information.
Steven came to visit us and explained what we were entitled to. He helped us complete all the application forms, made sure everything was processed correctly and kept in contact with us every step of the way. We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser.
Steven’s advice has been such a great help to us and really took the stress out of a difficult situation.