Warrington Housing Association select HomeMaster as their new Housing and Financial Management solution

31 Mar 2020

Warrington Housing Association (WHA) are a community focused organisation, dedicated to supporting the needs of their customers and with a clear objective of creating sustainable communities.  In operation for over 40 years, WHA are proud of their achievements and the difference they have made to the lives of their customers.

Following an exhaustive selection process, WHA chose HomeMaster, a hosted web-based housing and finance solution

Kirsty Capper, Director of Resources stated ‘As an organisation we needed to embrace the opportunities and realise the operational benefits afforded by new technologies.

Our desire was for a single solution covering all aspects of housing and finance, which would be web based and have digital engagement at its core and ideally be delivered in a hosted environment.  HomeMaster was the standout system, it met all of our key requirements and it became clear from discussions with existing users that as an organisation, HomeMaster are dedicated to delivering outstanding customer service.

The COVID-19 outbreak has only reinforced our decision, as HomeMaster will enable staff to continue to work seamlessly from home, whilst enabling us to easily use the inbuilt digital communication capabilities to engage with tenants and contractors.’

Ian Thompson, CEO commented ‘We are delighted to have been chosen by WHA and our implementation team will be working in tandem with WHA colleagues to ensure a smooth and effective transition to HomeMaster.’


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814
Email: admin@wha.org.uk

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR