The removal of Covid Plan B measures announced for England
The government has announced that the measures put in place under plan B in England will be lifted. You should continue to follow safer behaviours to protect yourself and others:
- Get vaccinated and get your booster dose
- Wear a face covering in most indoor public places and on public transport
- Let fresh air in if you meet indoors. Meeting outdoors is safer
- Get tested and self-isolate if required
Find out how to stay safe and help prevent the spread
Plan B Measures – Planned Dates:
19 January , this guidance applies:
- You are no longer asked to work from home if you can. Our colleagues have adopted a hybrid way of working, which will continue.
- January , this guidance applies:
- You will not be required to wear a face covering, including in communal areas, but the government suggests you continue to wear one in crowded and indoor spaces where you may come into contact with people you do not normally meet and if you feel more comfortable, you can also wear one in the office.
- You’ll no longer need to show your NHS COVID Pass at venues and events by law.
11 February , this guidance applies:
- If you’re fully vaccinated you will no longer need to take a COVID-19 test either before or after arrival in the UK. You still need to complete a passenger locator form.
- If you are not fully vaccinated you will need to take a pre-departure test and a PCR test on or before day 2 after you arrive in the UK. You will not need to quarantine unless the result of the PCR test is positive. You still need to complete a passenger locator form.
How does this affect our customers?
We will continue with a “business as usual” approach to delivering all of our services. However, please let us know if you are having any difficulties so that we can provide you with additional support during this time.
Service Specific updates
Housing Services & Customer Support
We are increasing our focus on income collection and support and the housing team will continue to support those affected by the impact of COVID19 to access increased wellbeing and financial advice and support, whilst encouraging those who are not affected to continue to make appropriate rent payments and stay out of arrears.
Repairs and Gas Servicing/ Breakdowns
Our repairs service is available to all of our customers, with our trusted contractors practicing social distancing and using the necessary PPE.
We are working in close partnership with Ashley & McDonough in order to maintain operational resilience to gas safety and would like to reassure you about our gas servicing process.
We will be continuing with our planned works program however, if you or any member of your household has been advised to self-isolate, please let us know in advance of our visit as we may need to rearrange our appointment for a later date.
Our void works continue with no restrictions, with our contractors following safe practices, so that we are able to offer any available properties to those customers on our waiting list.
If you are worried about paying your rent or want to report a repair contact us on 01925 246810 or email admin@wha.org.uk
