I contacted Steven after I received a letter about a Housing Benefit take-up campaign. I’ve never claimed any benefits and didn’t know what I might be entitled to. I was struggling to keep on top of all my bills.
Steven came to visit me, explained about my entitlements and helped me make a claim. I’m now getting help towards my rent and Council Tax and financially I feel much better off. I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements.
Ms Heseltine is an alias as the resident requested to remain anonymous