Money Matters: Jim’s Story

12 Apr 2018
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Dear Sirs, My letter is prompted by the truly exceptional service, which WHA have recently provided to myself.

Our relationship started about 8 years ago when my home was in the process of being re-possessed by my mortgage provider. WHA purchased my flat, and I have been a tenant with them every since that very stressful time.

I am well past retirement age, in fact nine years past, and although leading a full and contented life, I am not enjoying good health. My problems were noted by the manager Tim, who arranged a visit from their financial advisor Steven.

As a consequence I now receive additional medical benefits on top of my pension. This enables me to lead a relatively worry free, comfortable lifestyle, as opposed to “scraping by” on the basic pension.

Furthermore, I am so grateful to WHA for my “salvation” that I try as far as possible to look after my property. On the two occasions where this has not been possible they have dispatched an engineer the very same day as my request for assistance.


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR