Newsletter 2022
Disrepair claims – know your rights!
We are aware that many of our residents have recently been contacted by various disrepair claim companies promising to win them compensation by making a disrepair claim against Warrington Housing Association. The goal of these companies is to make money by generating referrals to solicitors who will pay hundreds of pounds for each case that […]
Loan shark warnings to desperate ‘back to school’ families
Are you feeling that ‘back to school’ fear? Many families are dreading the end of summer and having to fork out for new school uniforms, with the average costing £315 per primary school pupil and £337 per secondary pupil, according to the Children’s Society. Households that are already struggling due to the cost-of-living crisis could […]
Friends for life from LifeTime
Saturday is the International Day of Friendship. To celebrate, we spoke to WHA tenant Angela Highton about her experience of making new friends through our over 50s centre LifeTime. Former administrator and social care worker Angela moved to Warrington from Suffolk two years ago to be closer to family due to ill health. She now […]
School Holiday Help
The school summer holidays can be a difficult time and put pressure on household budgets, especially if money is already tight. Parents can find it tricky to balance paying for essentials whilst trying to entertain their children with trips and activities and most children won’t understand the pressures caused by the rising cost of living. In […]
WHA’s Big Door Knock – more than 400 homes visited over four days
Ahead of Get To Know Your Customers Day on July 21, Warrington Housing Association carried out its most ambitious campaign to make sure their tenants’ voices are truly being heard and actioned into its future delivery plan. The WHA Big Door Knock saw colleagues step away from their usual roles to go door-to-door over four […]
Customer voice: How WHA makes sure their tenants get heard
WHA has always put its customers at the centre of everything it does. However, when the Government White Paper to improve the quality of social housing expressly spelled out the importance of customers having their voice heard by their landlord – it was time to listen even more closely. In response, WHA appointed Bernie Hubble […]
Warrington Housing Association awarded a G1 and V1 Regulatory judgement
What does G1 mean? G1 – Compliant – WHA meets the governance requirements What does V1 mean? V1 – Compliant – WHA meets the viability requirements and has the financial capacity to deal with a wide range of adverse scenarios Regulatory judgements and notices are the regulator’s official view of a housing provider and […]
Meet Liam – new finance assistant at WHA “working for a business that doesn’t exist solely for the purpose of making a profit feels great”
Liam Stackhouse joined Warrington Housing Association as a Finance Assistant in April 2022. Here he talks to us about what a typical day at WHA looks like for him and why working in housing so rewarding. Where were you working before WHA? DKR Accountants, a Chartered Accountancy practice in Walsall. I did two years as a trainee accountant, […]
Staff and customers had a right royal knees up for the Jubilee celebrations
Wow – our customers and staff really celebrated the Platinum Jubilee in right royal style. From the smallest gesture of providing householders with Union Jack bunting to a huge party for the members of WHA’s over 50s centre – we think we did the Queen’s magical milestone proud. Tenants in our retirement living schemes across […]
