Apprenticeships work!

17 Mar 2022

Warrington Housing Association has a proud record of helping young people through apprenticeships which lead to successful careers, young apprentice Matt is the latest success story who is graduating into a new career in housing.

Matt says “As I started my apprenticeship with Warrington Housing Association, it coincided with the first global pandemic for over 100 years, it can definitely be described as a unique experience.  However, even in this chaotic time, I was made to feel welcome and included even when the vast majority of colleagues I was met was on a zoom screen for the first few months.”

“I am now moving on to my first job within the housing sector thanks to my time at WHA, Ive enjoyed working with the customer service and housing teams, helping customers and learning about how the housing providers make a real difference to people’s lives.”

“I have enjoyed learning lots of aspects of the job including –

  • Answering Customer queries by phone and email
  • Attending site and scheme visits
  • Shadowing Housing Officers in property inspection and investigations into ASB
  • Leading interviews for potential future tenants
  • Supporting the delivery of community engagement events”

WHA were determined to give its customer facing apprentices a head start so increased the training available by enrolling Matt onto the Chartered Institute of Housing Level 3, a highly sought-after housing qualification, giving him a springboard to a career in housing.

Matt says he will keep in touch with the team at WHA. “As I come to the final few weeks of my time at Warrington Housing Association, with the experience gained during my time here, I have been successful in getting a full-time, permanent Housing Options Officer role with Wrexham Council. I am looking forward my continued work within the housing sector and making a real difference to people’s lives.”


“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR