Corporate Info

About WHA

For over 40 years Warrington Housing Association has been providing a broad range of affordable homes and services across the Borough and we are as passionate now as we have ever been about making Warrington a great place to live, in which the potential of individuals and communities can be realised.

We currently own and manage around 1,300 homes for families, older people and people with additional support needs, including leasehold and shared ownership properties.

Since 2007 we have been the managing agent of the Warrington Home Improvement Agency (WHiA), a not-for-profit service for older disabled and vulnerable residents in the town who wish to repair, improve and adapt their homes.

LifeTime joined the Association’s family in 2013, an exciting network providing opportunities for older people in Warrington to connect, be active, health and to keep learning in a fun and fulfilling environment.

Our Vision and Values

Warrington Housing Association’s aim is to help make Warrington a great place to live, in which the potential of individuals and communities can be realised.

We achieve this aim by focusing on our five thematic pillars around which our business will prosper.

  • Our Assets – to remain a significant local provider of housing and housing solutions in Warrington
  • Our Neighbourhood Service – to prioritise the needs of people and put the creation of sustainable communities at the heart of our work
  • Our Social Value – to ensure that achieving Social Value is an integral part of the way we think, the way we procre and the way we deliver
  • Our Viability – to deliver a financially strong and well managed business, fit for today and prepared for tomorrow
  • Our People – to be an exceptional place to work that attracts, develops and nurtures our colleagues

The way we work is guided by our core values:

Leadership, Progress, Integrity, Customer Focus, Teamwork, Respect

Governance

Warrington Housing Association is a not-for-profit organisation, operating as a registered society under the Co-operative and Community Benefit Societies Act 2014, with tax-exempt charitable status.  We are registered with the Regulator of Social Housing, the Government agency that regulates the work of registered providers.

Warrington Housing Association is also the parent company of LifeTime Homes (Warrington) Limited, a general commercial company registered under the Companies Act 2006.

WHA is controlled by a Board which is elected by member of the Association.  Our Board members come from a variety of backgrounds offering the Association a range of skills and experience to draw upon.

Warrington Housing Association is committed to the principles of equality, diversity and inclusion in our organisation and the communities in which we serve. Equality is about removing barriers and making sure people from all sections of the community have fair and equal opportunities to access services. Diversity is about respecting and valuing people’s differences and treating people in an appropriate way. Inclusion is about making sure that people feel comfortable to be themselves and feel that they belong.

View the full details on our commitment to ED&I:

WHA 0090 – Equality, Diversity and Inclusion Policy V3

EDI Policy Equality Analysis

Equality-Diversity-and-Inclusion-Action-Plan-for-customers-

GENERAL DATA PROTECTION REGULATIONS 2018 POLICY

Warrington Housing Association needs to collect and use personal data about people including past, present and prospective tenants and other customers in order to carry on its business and meet its customers’ requirements effectively. We recognise that the lawful and correct treatment of personal data is very important to successful operations and to maintaining our customer’s confidence in ourselves.

WHA 0127 – General Data Protection Regulations Policy V4

WARRINGTON HOUSING ASSOCIATION

MODERN SLAVERY AND HUMAN TRAFFICKING:  OUR STATEMENT

Warrington Housing Association (WHA) is committed to improving our practices to combat slavery and human trafficking.  We have a zero-tolerance approach to corruption, bribery and modern slavery.

This Statement reflects our commitment to act ethically, with integrity and to comply with the principles of the Modern Slavery Act 2015.

WHA-0584-Modern-Slavery-and-Human-Trafficking-Version-1

Warrington Housing Association (WHA) is committed to making the best use of stock and this policy aims to achieve a practical balance between high levels of housing need, the under supply of social housing, the changing demographic of our customer base and the offer of appropriate tenure to our customers.

WHA 0586 – Tenancy Policy V2

Testimonials

“Thank you so much for your help in getting me set up in my new home” 

Anonymous – WHA Resident

“We’re really grateful for the excellent service we received from Warrington Housing Association’s Money Adviser and the extra money has made a big difference, helping us hire a gardener and be able to go to LifeTime more often where we enjoy singing in the choir”

Mr & Mrs Holland – WHiA Customers

“I’m so grateful to Warrington Housing Association for reaching out to me to make sure I’m claiming my full benefit entitlements”

Ms Heseltine – WHA Resident

“We couldn’t have navigated the benefits system without the fantastic help we received from Warrington Housing Association’s Money Adviser”

Andrew & Eileen – WHA Residents

“I felt like a big weight had been lifted off my shoulders and that I had somebody on my side”

Barbara, WHA resident

Warrington Housing Association 

Contact Us

Tel: 01925 246810
Fax: 01925 246814
Email: admin@wha.org.uk

Warrington Housing Association, the Gateway, 89 Sankey Street, Warrington, WA1 1SR

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