Free money advice

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Steven Higham is our Money Advice Officer, who is here to help with any problems you may have with your benefit claims or with debts.

Steven can help you with:

        Checking you are receiving your full benefit entitlement

        Helping you challenge any decisions about your benefits which you do not agree with

        Assisting you to cope with the pressures of changes to the benefits system

        Supporting you in times of financial need or crisis

        Helping you to save money on household bills such as gas, electricity and water, including applying for any available discounts or grants

        Making you aware of the costs of running a home and helping with budgeting

        Discussing the options available for managing your debts

        Liaising with creditors to set up payment arrangements

        Referring you to more specialised agencies when appropriate

During 2013/14 we helped some of our tenants gain over 100,000 in additional benefits, including increased weekly income, backdated payments and grants.

If you would like to see if Steven could help you, please contact him for an appointment by calling 01925 246810 or by emailing

Alternatively you can get in touch with :Step Change

StepChange is the UK's leading debt charity offering free budgeting help and debt advice alongside a range of solutions like an IVA. For instant debt help try Debt Remedy, their confidential online tool.

If you specifically wish to apply for an Individual Voluntary Arrangement, another alternative is IVAorg.

IVAorg is an independent not-for-profit IVA provider which offers free, impartial and independent advice to anyone experiencing severe financial difficulties throughout the Warrington area.